RIP Peter Lea


RIP Peter Lea

Outsmart The Thief


Titanium

Latest topics
» Ypres
by Polly Yesterday at 10:07

» RIP Larry (Sharly)
by Suedge53 Thu 17 Aug 2017 - 19:04

» DOGS ON SITE
by sweepea Thu 17 Aug 2017 - 18:37

» P25 FNN stolen from Manchester
by KSH Wed 16 Aug 2017 - 23:07

» Rear view cameras
by Polly Mon 14 Aug 2017 - 17:15

» YC56 OUL stolen from Rainford 12/08/17
by KSH Sun 13 Aug 2017 - 20:58

» Panasonic LUMIX DMC-TZ 60
by KSH Sun 13 Aug 2017 - 20:02

» Event shelters log
by Chocy boy Mon 7 Aug 2017 - 19:42

» Happy birthday polly
by Polly Thu 3 Aug 2017 - 21:06

» 6. Franks Field - 27th July to 1st Aug
by Polly Thu 3 Aug 2017 - 10:01

» N177 BDC stolen from Lancashire 01/08/17
by KSH Tue 1 Aug 2017 - 20:07

» BAKEWELL SHOWGROUND
by Ambilkate Tue 1 Aug 2017 - 17:17

» Fundraising at the Bridlington meet
by KSH Tue 1 Aug 2017 - 14:03

» Bournemouth Air Festival 30th August - 5th September.
by The Burchies Tue 1 Aug 2017 - 6:56

» Inverter question.
by mike 100 Sat 29 Jul 2017 - 23:46

» Sundowners club its 6pm time for wine
by mike 100 Sat 29 Jul 2017 - 20:47

» 3 words to describe your day
by whistlinggypsy Thu 27 Jul 2017 - 20:06

» Conwy motorhome stopover
by rebbyvid Thu 27 Jul 2017 - 18:24

» Used Fiamma Levelling Blocks
by whistlinggypsy Thu 27 Jul 2017 - 13:03

» Vango 420 Sanna Air Awning
by whistlinggypsy Wed 26 Jul 2017 - 18:09

» jitterbug/jive rockerbilly
by mike 100 Sun 23 Jul 2017 - 19:14


The Post Office !

View previous topic View next topic Go down

The Post Office !

Post by Leapy on Thu 26 Jun 2014 - 7:09

Took a parcel for a child's birthday to post and after queuing for a good time they asked what was inside and I said a toy- does it have batteries I was asked - yes I replied-are they inside -yes I replied -then you can't send it!!
She showed me a card with a massive list of things you can no longer post!-funny bombs wasn't on it !
Can you take them out she asked
No I replied
By this time I was frustrated!!

Next day I went to collect a parcel but the outside office was closed for lunch (2hours) so I asked inside - once again I had to queue- can you get my parcel please ( in the room next door) - no the room is locked off and we have no access- there was a large sign on the wall about collecting parcels from the actual post office - bit of a waste of time then!!
Now have to go back ( another 6 miles each way ) to collect my parcel !!
Not impressed!
avatar
Leapy



Posts : 3266
Join date : 2012-11-13
Age : 69
Location : Staffordshire

Back to top Go down

Re: The Post Office !

Post by Chameleon on Thu 26 Jun 2014 - 10:49

I have an written emailed complaint in with Royal Mail at the moment.
Whilst at the Bridlington meet I posted my Dad a Fathers day card by first class stamp. Dad still hasn't got the card!! The card isn't deemed as missing until 3rd July, which is next week.
The card isn't large and will easily go through any letter box. However Dad came yesterday with a Royal Mail post card which said they couldn't deliver the item as the correct postage had not been paid. Included in the £1.11 fee is £1 handling fee!!
This is almost a fortnight after I posted the card.
Think I should charge them for not full filling the contract to deliver the card by first class the day after it was posted. As Dad is 93 every card counts.
Emailed Royal Mail last night and had an acknowledgement but await their full reply.
avatar
Chameleon



Posts : 1199
Join date : 2013-03-16
Age : 37

Back to top Go down

Re: The Post Office !

Post by Tugga on Thu 26 Jun 2014 - 21:16

And Royal Mail think that they are so good at their job.  My first class post rarely arrives the next day, I have to allow 10 days for first class and double that for second class.  It is shameful and its no wonder they are loosing money.
avatar
Tugga



Posts : 871
Join date : 2012-11-15
Age : 23
Location : Bedfordshire

Back to top Go down

Re: The Post Office !

Post by Chameleon on Thu 26 Jun 2014 - 21:27

Had a reply this afternoon from Royal Mail.
If only they had read my email properly.
They are saying the letter may not have been addressed properly. Also claiming the envelope was larger than 240 mm x 165 mm and over 5mm thick. As it had a first class stamp on may have had First Class Post written on the envelope else it would have been delivered second class. I didn't write First Class on the envelope.
I have repeatedly told them I sent the card and it wasn't over the measurements stated. Also told them to read today's email thoroughly as an unsatisfactory reply will mean me taking the matter further.
As you say Cheryl no wonder they are losing money.
avatar
Chameleon



Posts : 1199
Join date : 2013-03-16
Age : 37

Back to top Go down

Re: The Post Office !

Post by debbie on Fri 27 Jun 2014 - 17:45

I worked for Royal Mail in the early ninety's. I knew every single one of my customers, and when mail went astray, I would do everything I could do for my customers. During my time there, the powers that be started fixing Royal Mail even though it wasn't broken. It wasn't perfect, but it wasn't broken, and they have continued fixing it, to the point where it is now completely knackered. Sad loss of a service that was the envy of the world!
avatar
debbie



Posts : 556
Join date : 2013-03-01
Age : 65
Location : Carlisle

Back to top Go down

Re: The Post Office !

Post by Sponsored content


Sponsored content


Back to top Go down

View previous topic View next topic Back to top


 
Permissions in this forum:
You cannot reply to topics in this forum