Eurotunnel ticket incorrect

Went to the m/h today to check on things and upon checking all my documents I found the Eurotunnel booking I had is for a car with roof rack and cycle rack, so I rung them and they asked for another £23 e.w. so I asked them to check my booking (all calls are recorded) on the date I made it, it stated it was a Mercedes/Euramobil/8mts length and 3.2 mt high, they booked it in as a Mercedes car.

Now that would have been some car with them dimensions, and they admitted they knew the vehicle was a camper as it matched my previous details, and was wrongly detailed and they would not charge for the extra tariff, so very kind of them "not" Good job I noticed before I got too the checking in Barrier on departure date, that would have caused a queue

especially if they tried putting you on the top deck

Good job you checked Bob , I would have hated being stuck in the queue behind you

Braunston wrote:

especially if they tried putting you on the top deck

That would have been interesting as we entered the tunnel

You have to bloody double check everything these days...we could have ended up waiting all day to meet you the other side Bob.

The Burchies wrote:

You have to bloody double check everything these days...we could have ended up waiting all day to meet you the other side Bob.

Don't worry Mark I would have sorted it quickly as it was not my fault, but Bazza would have been pee'd of if had been behind me waiting his turn. Cannot wait to get away I need some badly.

Us too!!!

That happened to us last year Bob. It sounds like its a regular problem with loose fingers and keyboards. They honoured ours too after I asked them to, no quibbles.
Would be handy if it happened this year too, some hopes eh?