Because I am running short of room on my Toshiba laptop running Windows 7 I have now purchased another Toshiba but its running Windows 8.1.
The old Toshiba is going into the MOT office when I remove the accounts and emails.
I am trying to load up the Sage Instant Accounts onto the new Toshiba but have come up against loads of problems. However I have solved them - that is all except one.
The Install shield throws up error number 1628: Failed to complete installation. I have removed a file that was causing some of the problem namely 'Idrive'.? I have deleted 'temp' files. Turned the laptop off and then rebooted.
Now I'm lost and wondered if anyone had any idea what else to try please. I now feel its something simple - but what